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The Cutting Table · a checklist answer

Will I get to see my custom cushion before it's shipped?

Also asked as:Send me a picture before you ship.Take pics of the quality before you ship.

Usually, friend. Check the boat at the dock, not once she's out past the breakwater.

Answered by

The Weather Man of Casco Bay · · Updated

Blush pink and cream striped window seat cushion on honey oak with cream pillows, a fringed throw and pink peoniesSave
Soft blush stripes pick up the peonies on the sill, while honey oak paneling keeps the pink from turning sugary.

The quick answer

Usually yes: ask in messages and the workshop photographs your finished custom cushion before it goes to the courier. Custom shapes get final-check photos with measurements and wait for your approval, and shipping follows your final confirmation. On the busiest production days a photo can't be promised, so ask early.

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Key facts

  • Finished cushions are photographed before shipping on request.
  • Custom shapes get final-check photos with measurements, held for your approval.
  • For color-sensitive orders, a real-life photo of the actual fabric can be sent at the start.
  • Color mock-ups may be shared after ordering.
  • Covers ship after your final confirmation; ask the workshop for the timing.
  • A remake asked for at the photo stage took about 2 extra days.
  • Photos depend on the day's production schedule and aren't guaranteed.

Have it made

Have Callum’s workshop cut this for you

Sun, rain, salt. Say which of them your cushion will meet, and the workshop will plan around it. — Callum

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

Three photos you can ask for

  1. The fabric in hand, at the start. For a color-sensitive order, a real-life photo of the actual fabric, before anything is cut. Pair it with a fabric swatch if the color really matters.
  2. A color mock-up, after ordering. A picture of your choices together.
  3. The finished piece, before dispatch. On a custom shape such as a bay window cushion, the photos come with measurements and the order waits for your yes.

What a photo can't promise

  • A photo on every day: it depends on the production schedule. In one very busy week an order shipped without the promised picture.
  • A photo you never asked for: request it in messages, early.
  • A free pass on time: a change made after the photo adds days.
A real project

The bay cushion that went back on the table

A buyer ordered an angled bay cushion. The final-check photos came with measurements, the slanted sides at 26 3/8 in (67 cm), and the buyer approved them before it shipped.

The photo stage is also where changes still happen. One angled bay cushion in corduroy was remade so its stripes ran vertically on the edges, and that cost about 2 extra days. Better at the dock than at sea. Wale and nap direction explains why the stripes matter.

One angled bay cushion was remade after the final-check photos so its corduroy stripes ran vertically on the edges; the change cost about 2 days.

Callum
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Buyer questions

  1. A common question

    Can I see my cushion before it ships?

    The workshop's answer

    Sometimes. Photos of the finished piece have been shared for final approval, and color mock-ups after ordering, but a photo can't always be promised because it depends on the day's production schedule.

  2. A common question

    Will you photograph my order before handing it to the courier?

    The workshop's answer

    Usually, yes: a photo of the finished order is sent before it goes out. In one very busy week the photo was forgotten and the order shipped anyway.

  3. A common question

    Can I see the fabric at the start and the cushions at the end?

    The workshop's answer

    Yes. The workshop agreed to send a photo of the actual fabric at the start and photos of the finished pieces before dispatch.

Questions buyers ask next

How soon does a cover ship once I approve the photos?

Ask the workshop when yours will ship after the final confirmation, and keep the answer. A change asked for at the photo stage adds time; one remake took about 2 extra days.

Do the final-check photos show measurements?

For custom shapes, yes: the finished cushion is photographed with its measurements, so you can compare each edge with your drawing before approving. On one angled bay cushion the slanted sides read 26 3/8 in (67 cm).

Can I see my fabric color before the cushion is cut?

For a color-sensitive order, yes. A real-life photo of the actual fabric in hand can be sent at the start, and color mock-ups may follow after ordering.