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The Cutting Table · a checklist answer

Can you send a photo of my cushion before it ships?

Also asked as:Possible to send a photo of the finished product?Please don't ship before I confirm the pictures.

My grandmother never let a pie leave her kitchen without one last look through the oven door. A custom cushion deserves the same, neighbor, and the workshop is glad to open the door.

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The Porch Keeper of Savannah · · Updated

Rust orange textured bench cushion with a cream boucle pillow, open book and mug on an oak bench by a sunny windowSave
A rust bench cushion turns a simple oak frame under the window into an afternoon reading spot.

The quick answer

Yes: ask, and the workshop photographs your finished cushion and sends the pictures before it goes to the courier, and it can wait for your approval. Every cushion is measured and quality-checked, the final size is confirmed on request, and a color image can be sent before production. In phone photos, a filled cushion can look a touch different in tone from a loose cover.

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Key facts

  • Photos of the finished cushion are sent before dispatch on request.
  • The workshop can hold the parcel until you approve the photos.
  • On one order the foam went in the day after the cover was approved, and the cushion shipped straight away.
  • Every cushion is measured and quality-checked before it ships.
  • The final size is confirmed on request, for example 17 × 47 1/4 in (43 × 120 cm).
  • An image of your chosen colors can be sent before production starts.
  • Tracking follows once the parcel is dispatched.

Have it made

Have Rosa’s workshop cut this for you

Tell the workshop who sits there: grandkids, the dog, a cup of coffee at six. The right fabric and foam follow from the people. — Rosa

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

Four things to ask for, in one message

  • A color image before production, so you see your fabric choices together before anything is cut.
  • Photos of the finished piece before it goes to the courier.
  • A hold until you approve. Write it plainly in your personalization note: please don't ship before I confirm the pictures.
  • The final measured size, confirmed in writing, for example 17 × 47 1/4 in (43 × 120 cm) on a bench cushion.

Why the photo can look a shade off

Here's the one that trips folks up. In a phone photo, a filled cushion and a loose cover can look slightly different in tone, even in the same fabric. The filled one has a crown and edges that catch light and shadow; the loose one lies flat.

So before you fret over a picture, hold your swatch by a window. Screen versus daylight explains why the screen sometimes fibs, and ordering swatches first settles most color worries before cutting starts.

A real project

The cover that waited on a yes

On one order, the workshop sent a photo of the finished cover and waited, the way you hold the screen door for someone carrying groceries. The buyer looked, liked it and said so. The foam went in the next day, and the cushion shipped straight away. Tracking followed once the parcel was on its way.

Nobody lost a week. The buyer just got to see the cushion before the porch did.

Every custom cushion is measured and quality-checked before it ships, and the final size, such as 17 × 47 1/4 in, is confirmed on request.

Rosa
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Buyer questions

  1. A common question

    Can you send a photo of my finished cushion before it ships?

    The workshop's answer

    Yes. The workshop is happy to send a photo of the finished cushion before it goes out.

  2. A common question

    Will I see photos before my cushion is shipped?

    The workshop's answer

    Yes. Every cushion is measured and quality-checked before it ships, and photos of the finished piece can be sent. Filled cushions and loose covers can look slightly different in tone in phone photos.

  3. A common question

    Can I see my cushion before you hand it to the courier?

    The workshop's answer

    Yes. Finished custom orders are photographed and the photos sent before the parcel goes to the courier. Tracking follows once it's dispatched.

  4. A common question

    Why hasn't my order gone into production yet?

    The workshop's answer

    Usually it's waiting on you: the cover isn't sewn until your fabric code is confirmed, and custom shapes aren't cut until you send a sketch. Send both with the order to avoid delays.

Questions buyers ask next

Does waiting for my approval slow the order down?

Very little in past orders. On one, the foam went in the day after the buyer approved the cover photo, and the cushion shipped straight away.

How long does a custom cushion take before it ships?

Handmade production comes first, and custom cushions take longer than floor sofas, so ask for the current time before you order. Any delivery figure on a listing counts only from dispatch.

What if the fabric I picked is out of stock?

You choose: switch to an in-stock fabric and production starts right away, or wait for the mill to reweave it, which pushes the start back. Discontinued fabrics are replaced with a close in-stock match.