The Cutting Table · compared on the table
How long does a custom cushion take to make and deliver?
Also asked as:What is your lead time?How long to make and ship these?
A handmade cushion runs on two clocks, neighbor. Here's what each one depends on, what stretches it, and how to count back from the date that matters.
SaveThe quick answer
A custom cushion's lead time has two parts: making it by hand, then express delivery after dispatch. Simple pieces are quicker than shaped or tufted ones, and in very busy spells dispatch can slip. Ask the workshop for current production and delivery times in writing before you order, and leave a margin before any date that matters.
What sets the length of each stage
| Stage | What sets its length | What you can do |
|---|---|---|
| Simple cushion, made by hand | Plain shape, fabric in stock | Send the size and fabric code together |
| Typical custom order | Size, piping and fabric confirmation | Confirm the fabric code with the order |
| Curved or complex shape | Goes to the most experienced craftsman; needs a drawing | Send a sketch with every side measured |
| Large outdoor project | Number and size of pieces | Get one quote that covers every piece |
| Express delivery to the US | Starts at dispatch; carrier and destination | Watch for the tracking number sent at dispatch |
| Busy spell, 200-300 active orders | The workshop's order book | Order early and give your date before you pay |
Key facts
- The total from order to delivery comes from the workshop with your quote.
- Production time depends on the piece; simple ones are quicker than shaped or tufted ones.
- Express delivery to the US starts at dispatch, so the two times add up.
- In busy periods of 200-300 active orders, dispatch can slip past the usual estimate.
- Production waits for a confirmed fabric code, and a custom shape waits for its sketch.
- The tracking number is shared at dispatch.
Have it made
Have Rosa’s workshop cut this for you
Swings sway, rockers rock, dogs circle three times. Tell the workshop what your seat goes through, and they will plan for it. — Rosa
Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.
Why a busy order book slows a handmade cushion
Every cushion is cut and sewn by hand, so the calendar belongs partly to past orders. When 200 or 300 orders are open at once, dispatch slips, so the estimate a friend got last spring isn't the one to plan on.
Plan it the way you'd plan a porch party: start from the date and count backward. A custom-shape drawing and a clear personalization note sent with the order save more days than any rush request. What date are you working back from, neighbor?
Four ways to keep your cushion on schedule
- Send your fabric code with the order; the cover isn't sewn until it's confirmed.
- Send a sketch with any custom shape; nothing is cut without one.
- Tell the workshop your deadline before you pay; ready-made standard sets have met short dates.
- Watch for the tracking number; it arrives at dispatch.
A custom cushion order doesn't go into production until the fabric code is confirmed, and a custom shape isn't cut until the sketch arrives.
Rosa
Buyer questions
- A common question
What's the turnaround time from ordering to delivery?
The workshop's answerTwo times added together: making by hand, then delivery from dispatch. Simple shapes are quickest, curved or tufted ones take longest, and in very busy spells dispatch slips, so count back from your date and leave a margin.
- A common question
How long does a custom cushion take to make and arrive?
The workshop's answerMaking starts once the fabric code is confirmed and, for a custom shape, the sketch has arrived, so an order sent complete moves first. Everything is handmade, so a very full order book adds time, and delivery comes on top.
- A common question
Do you have ready-made items that ship faster than custom orders?
The workshop's answerYes. Stock sofas and in-stock 28 x 56 in cushion sets leave sooner than custom work, because they skip the time at the table; custom cushions are made by hand first, then go out by express delivery.
Questions buyers ask next
Can a fully custom cushion arrive within a few days?
Usually not. Handmade production needs several days before express delivery even begins. Ready-made standard sets can meet short deadlines, so give a firm date before ordering.
When will I get my tracking number?
At dispatch. The tracking number is shared when the parcel leaves the workshop, and express delivery to the US runs from that point.
Do custom floor sofas take longer than cushions?
Yes, a little. Custom sofas need more production time than cushions, and non-standard sofa orders take longer again before they're handed to the carrier. Delivery time comes on top of both.
