The Cutting Table · compared on the table
How long does shipping take once my cushion order is dispatched?
Also asked as:Estimated arrival if I order today?How many days is production and shipping?
Pull up a chair, neighbor. Every order runs on two clocks, and only one of them starts when the box leaves.
SaveThe quick answer
An air express cushion order runs on two clocks: production at the workshop, then delivery to the US or Canada after dispatch. One US quote gave 3 to 5 business days after dispatch, and tufted pieces take longer to make. Ask the workshop for current production and delivery times in writing before you order, and leave extra room before Christmas.
The second cushion clock: one past quote per country
| Destination | What one past quote or order showed |
|---|---|
| United States | 3 to 5 business days after dispatch; other US quotes ran longer |
| Canada | 4 to 6 business days after dispatch |
| United Kingdom | Cushions went by FedEx; floor sofas took 4 to 7 days in August 2024 |
| Ireland and France | 3 to 5 business days, on one France quote |
| Elsewhere in Europe | 3 to 5 days of delivery on one Portugal order |
| Australia | About 4 to 9 days after dispatch, on one quote |
| New Zealand | No past figure on record; international parcels can meet customs checks |
Key facts
- Orders ship by air express.
- Production and delivery are two separate clocks, and the quote gives current times for both.
- One US quote gave 3 to 5 business days after dispatch; other US quotes ran longer.
- One Canada quote gave 4 to 6 business days after dispatch.
- Custom tufted cushions take longer to make than standard items.
- The busy weeks before Christmas bring carrier delays.
Have it made
Have Rosa’s workshop cut this for you
Every good cushion I know started with a long porch chat. This is the short version: leave your number and the workshop will call. — Rosa
Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.
The first clock: making a standard cushion
| Order | Before dispatch |
|---|---|
| Standard items | Quicker than custom work |
| In-stock sofas | Soonest, if in stock |
| Custom tufted cushions | Longer |
| Custom color or custom size | A little longer in production |
How long from order to a US doorstep?
Buyers ask it a dozen ways; my favorite is the plainest, “estimated arrival if I order today.” Add the clocks. A standard piece bound for the US spends some days being made and a few more business days in the air and on the truck, and the workshop gives you both numbers for your order with the quote. One US quote ran 3 to 5 business days after dispatch; others ran longer.
A custom tufted cushion spends longer at the table before it ships. And in the weeks before Christmas, every carrier slows down, so give yourself room. What date does your porch, or your guest room, need to be ready by?
Why a missing fabric code slows your cushion down
Most slow starts are waiting on one small thing from the buyer. The cover isn't sewn until your fabric code is confirmed, and a custom shape isn't cut until the sketch arrives. Send both with the order.
When the box lands, it will be vacuum-packed. Give the foam its first 72 hours before the party, especially on a modular floor sofa.
A custom tufted cushion spends longer at the table before the express shipping to the US even begins, so count both clocks back from your date.
Rosa
Buyer questions
- A common question
How long will my order take to make and deliver?
The workshop's answerIn-stock sofas leave sooner than custom work, and custom tufted cushions spend longer at the table before delivery. Custom-color or custom-size orders stay in production a little longer before dispatch. One backrest-only banquette order took 4 to 6 business days to make, before delivery began.
- A common question
How long do production and delivery take to the US?
The workshop's answerProduction and express delivery to the US are two separate clocks, and the workshop gives current times for both with your quote. One US quote gave 3 to 5 business days after dispatch; others ran longer. Delays are common in the busy weeks before Christmas.
- A common question
How long does a custom cushion take to make and ship to Europe?
The workshop's answerProduction time depends on the order, and large sets take longer. Shipping to Europe runs on its own clock: one France quote was 3 to 5 business days after dispatch. International parcels can meet customs checks and carrier delays.
- A common question
Can a custom cushion be made and delivered in just a few days?
The workshop's answerUsually not for fully custom pieces: handmade production needs several days before express delivery even starts. Ready-made standard sets have met short deadlines, so name your date when you ask for a quote.
- A common question
Why hasn't my order gone into production yet?
The workshop's answerIt's usually waiting on you: the cover isn't sewn until your fabric code is confirmed, and custom shapes aren't cut until you send a sketch. Send both with the order to avoid delays.
Questions buyers ask next
Do delivery estimates count weekends?
No. Most estimates are given in business days, which leave out weekends, so an estimate that starts on a Thursday runs into the following week.
Why is my order running past the estimate?
Usually a busy period with 200-300 active orders, a fabric delay at the mill, or a remake after a fault found in the final quality check. If fabric is the holdup, you can switch colors or wait.
How long from order to doorstep for a fully custom cushion?
Add the two clocks: the cushion is made by hand first, then travels by express delivery. One custom L-shaped floor sofa took about 7 days to make plus 3 to 5 days of delivery; in peak periods, leave extra margin before any date that matters.
