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The Cutting Table · a checklist answer

What happens if I forget the fabric code, or write one that's wrong?

Also asked as:Oops, wrong color codeI meant a different fabric code

Every code gets read before a single cut. The catch is that a real code, even the wrong real code, gets made exactly as written.

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The Piping Queen of Newport · · Updated

Deep emerald velvet box cushion on a solid oak bench with a potted pothos, open book, linen curtains and a vintage red rugSave
Bottle-green velvet sits between honey oak and a faded red rug, with a trailing pothos softening one corner.

The quick answer

Every custom cushion order is checked against the fabric charts before cutting, so a missing, non-existent or ambiguous code gets a message and production waits for your reply. A valid code is made exactly as written, even if you meant another: HM-30 is a pale blue, while the dark green is HM-10. Once you confirm, the order goes straight into production.

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Key facts

  • Codes are checked against the fabric charts before production starts.
  • A code that doesn't exist, or is ambiguous, triggers a message and production is held.
  • A missing color or piping choice is asked for before production.
  • The shop asks whether piping should match the main fabric or be left off.
  • Production starts as soon as the buyer confirms.
  • A valid code is made exactly as written.
  • HM-30 is a pale blue; HM-10 is dark green.
  • Outdoor HM- codes come from a range of about 150-200 colors, so a one-digit slip lands on a very different shade.
  • An out-of-stock code means a wait while the mill re-weaves it, so ask the workshop how long before you commit, or switch to an in-stock code.
  • Changing a fabric or piping code is free until the fabric is cut.

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Have Maggie’s workshop cut this for you

I once cut a lovely cushion two inches short, and I have not forgotten it. That is why the workshop goes over your measurements with you on the phone. — Maggie

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
Codes are checked against the fabric charts before production starts.
Foam
The core: its density and thickness set the feel.
Piping
A missing color or piping choice is asked for before production.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

Four lines to check before you pay

  • The body code, letter for letter. L-05 and L105 are not the same thing, and only one of them exists.
  • The piping code, labeled as piping. Write 'Main: L09, Piping: L24' so nobody has to guess which is which.
  • No piping? Say 'no piping' or 'piping in the main fabric' in plain words.
  • Read each code back against its swatch. HM-30 is a pale blue; the dark green is HM-10.

What the chart check won't catch

  • A real code you didn't mean: it is made exactly as written.
  • A reply you haven't sent: production waits for your answer, so the start slips.

How an unclear note gets read

The workshop reads codes the way I read a seating plan: slowly, twice. 'L105' is not a code, so the question goes out: velvet 105 in cream, or linen L-05? A note reading 'L-22' and 'L-2' was confirmed as body and piping before anything was cut. Forget the color altogether and you'll be asked for it, along with piping in the main fabric or no piping.

I've written a piping code where the body code belonged, dear, so I don't judge. The personalization note Pattern shows the layout, the piping Pattern helps you decide on the edge, and the glossary explains a fabric code. Which of your two codes is the piping?

A cushion order with a fabric code that doesn't exist is held for a question; a valid code you didn't mean is made exactly as written.

Maggie
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Buyer questions

  1. A common question

    What happens if I write a fabric code that isn't in your charts?

    The workshop's answer

    Every order is checked before production. If a code doesn't exist in the charts, the shop messages you, waits for the correct one, then puts the order straight into production. It makes the code you wrote, so double-check it: HM-30 is a pale blue, the dark green is HM-10.

  2. A common question

    What if my fabric code is unclear?

    The workshop's answer

    The shop checks codes before cutting and asks. 'L105' isn't a real code (velvet 105 cream or linen L-05?), and a note reading 'L-22' and 'L-2' was confirmed as body and piping. Production waits until you confirm.

  3. A common question

    I forgot to choose a fabric color or piping when I ordered. What happens?

    The workshop's answer

    The shop messages you before production to ask for the color code, or whether you want piping in the main fabric or no piping. Reply with the code so manufacturing can start without delay.

  4. A common question

    If the size dropdown and the exact size I typed are different, which one do you make?

    The workshop's answer

    Your typed exact size wins; the dropdown only sets the size range and price. Colors agreed in writing override default listing fields, and the shop confirms size and color at production start.

Questions buyers ask next

Does waiting on my reply about a fabric code delay the cushion?

Yes. Production doesn't start until the code is confirmed, so the sooner you answer the message, the sooner cutting begins. Once you reply, the order goes straight into production.

Can I change the fabric code after I've placed the order?

Yes, before production starts: message the new body and piping codes and the order is updated. Once the fabric has been cut, the cushion is made in the colors originally written.

Where does the fabric code go if the dropdown only lists sizes?

Type it in the personalization box or the note to the seller, for example 'Main: L09, Piping: L24'. The dropdown only sets the size, and different colors per piece are fine.