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The Cutting Table · a question, worked through

Can I add another cushion to an order I've already placed?

Right, then: you ordered two cushions, and now the bench looks lonely without a third. Here is how the workshop handles second thoughts without muddling the first order.

Answered by

The Piping Queen of Newport · · Updated

Pinned by Maggie

The quick answer

Yes, but once your first order is in production, the extra cushion goes in a separate order, which keeps it from being mixed up in a queue of hundreds. To upgrade to a full set without paying postage twice, reorder the full set and the first order is canceled, or pay only the difference through a custom link.

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Key facts

  • Extra cushions ordered after production starts go in a separate order.
  • Separate orders avoid mix-ups in a queue of hundreds of orders.
  • To upgrade, place a new order for the full set and the first one is canceled.
  • Or pay only the price difference through a custom link.
  • Before you order, one custom link can bundle everything, with shipping handled together.
  • Standard backrests are about 16 in tall and 4 in thick, and are made the same length as the seat.
  • Rectangular cushions come in 2, 3, 4 and 5 in thicknesses, so give the new cushion's thickness even if it matches.
  • Changes or cancellation are possible before production starts; ask the workshop as early as you can.

Have it made

Have Maggie’s workshop cut this for you

Numbers first, fabric second, piping last. Jot down what you have, and the workshop will go down the list with you, item by item. — Maggie

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

“Can I add a third cushion?”

Yes, dear, as its own order. Once your first order is in production, the workshop asks for the extra bench cushion to be placed separately. With hundreds of orders moving through at once, a late addition pinned onto a cushion already being cut is exactly how mix-ups happen.

I once clipped a note about a fourth chair pad to the wrong bundle and spent a morning unpicking the consequences. Two clean orders beat one scribbled-over order every time.

“I only ordered the backrests. Now I want the whole set.”

A buyer messaged the workshop with exactly that: backrests on order, and a change of heart about the full daybed set. Nobody enjoys paying postage twice, so the workshop offered two routes. Place a new order for the full set and the first one is canceled, or ask for a custom link that charges only the price difference.

Either route ends in one parcel. Daybed owners will find the full set laid out under Hemnes daybed covers.

Before you message the workshop

  • Say if your first order is already in production.
  • Give the new cushion its full size and fabric code, even if it matches the first.
  • Upgrading? Choose a new full-set order, or a link for the difference.
  • Not ordered yet? Ask for one bundled link for everything.

To upgrade from backrests to a full daybed set without paying postage twice, reorder the full set and the first order is canceled.

Maggie
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Buyer questions

  1. A common question

    I've already placed an order. Can I add one more cushion to it?

    The workshop's answer

    Place a separate order for the extra cushion. Once the first order is in production, keeping them separate avoids mix-ups with hundreds of orders in the queue. If you haven't ordered yet, the workshop can build one custom link that bundles everything, with shipping handled together.

  2. A common question

    I ordered only the backrests but want the full set. How do I upgrade without double postage?

    The workshop's answer

    Either place a new order for the full set and the workshop cancels the first one, or ask for a custom link for the price difference.

  3. A common question

    Can I buy the daybed cover and back cushions without the bolsters or armrests?

    The workshop's answer

    Often, yes: choose the mattress cover with backrests option, or ask the workshop to enable a slipcover plus backrests without armrests. Price the full set too before you decide, because the gap can be smaller than it looks.

  4. A common question

    My order note lists more cushions than I paid for. What happens now?

    The workshop's answer

    The workshop compares your note with what you paid before production. If you paid for less, it sends a payment link for the balance; if the paid range already covers your exact size, nothing more is needed.

  5. A common question

    I changed my color after ordering. How do I make sure you use the new one?

    The workshop's answer

    Send the exact fabric code, not a description. The workshop sends a photo of the chosen color to confirm it, and if the receipt and messages differ, the color agreed in messages is the one made.

Questions buyers ask next

Can a separately ordered cushion differ in shade from the first?

It can. Pieces ordered separately can differ slightly in shade, especially velvet and corduroy, whose pile shifts with light. Give the same fabric code as the first order and ask for a close-up photo before the second cushion is cut.

Why can't an extra cushion simply join an order already in production?

Because hundreds of orders are moving through at once. A cushion tacked onto an order that is already being cut is easy to lose or mismatch, so a separate order with its own sizes and fabric keeps both clean.

Can shipping be combined if I order several cushions at once?

Yes. If you haven't ordered yet, the workshop can build one custom link that bundles every cushion, with shipping handled together. It is the simplest route when you already know you want more than one piece.