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The Cutting Table · a common question

Which countries do you ship custom cushions to?

Also asked as:Do you ship internationally?Do you ship to Mexico?

Buyers ask this one from every corner of the chart, friend. The short answer is good news; the long one has a few rocks in it.

Answered by

The Weather Man of Casco Bay · · Updated

The quick answer

Yes, custom cushions ship worldwide, and the workshop states the shipping cost for your destination with the quote. That covers the US (Hawaii too), Canada, Mexico, the UK, Ireland, much of Europe, Japan, Singapore, South Korea, the Gulf, Australia and New Zealand. Australia and South Korea have cost more to ship, and active conflict areas are excluded.

Low cream velvet floor sofa with dusty rose end panels, two backrests and a bolster arm on oak floor by sheer curtainsSave
A floor sofa built from a base cushion, two backrests and a bolster, color-blocked in cream and dusty rose velvet.

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Key facts

  • Custom cushions ship worldwide; the workshop confirms the shipping cost for your destination with the quote.
  • Confirmed destinations include the US and Hawaii, Canada, Mexico, Colombia, the UK, Ireland, the Channel Islands, Germany, Italy, Spain and its islands, Switzerland and Sweden.
  • Japan, Singapore, South Korea, Oman, the UAE, Saudi Arabia, Australia and New Zealand are confirmed as well.
  • Parcels travel by express courier, usually FedEx and sometimes UPS; Saudi Arabia has gone by DHL.
  • South Korea costs a little more; Australia and Jamaica carry a shipping charge. Ask for cost and timing to your address.
  • Portugal receives cushions but not complete sofas.
  • Active conflict areas are excluded from shipping.

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Have Callum’s workshop cut this for you

Tell them where it lives. Porch, deck or boat: the weather picks the fabric and the foam before anyone else does. — Callum

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

Where the parcels actually land

This isn't a brochure list. It's every destination buyers have asked about, and nearly every answer was yes.

For a buyer in the US the course is simple: ask the workshop to state the shipping cost with the quote, and Hawaii sails on the same terms as the mainland. If your cushions are headed for a lanai, the Hawaii notes cover sun, salt and trade winds.

Parcels go by express courier, mostly FedEx, sometimes UPS. Switzerland and Sweden have been served by FedEx, Saudi Arabia by DHL. Pricing a bigger project? The quote checklist saves a round of messages.

Where the answer bends

  • Australia: freight there is costly, and shipping has been charged separately.
  • South Korea: a little more to ship. One reply put it at about 5 days on the way.
  • Jamaica: an extra charge; the workshop had never shipped there and suggested a US address instead.
  • Portugal: cushions yes, complete modular floor sofas no.
  • Active conflict areas: not served while the fighting lasts.

Custom cushions ship to the US, Hawaii included, by FedEx or UPS express. The workshop confirms cost and timing with your quote.

Callum
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Buyer questions

  1. A common question

    Do you ship outside the US, say to Australia, Mexico or Singapore?

    The workshop's answer

    Yes. The workshop ships internationally, including Australia, Mexico, Singapore, Italy, Switzerland, Germany, Canada, the US and the Channel Islands.

  2. A common question

    Could you send an order to Japan, Switzerland or Sweden?

    The workshop's answer

    Yes. Japan is confirmed, and Switzerland and Sweden have both been delivered by FedEx. Double-check the delivery country on your order before it ships.

  3. A common question

    What about South Korea, or one of the Spanish islands?

    The workshop's answer

    Both are served. Korea has cost a little more, and one reply put delivery there at about 5 days; Spain is covered including its islands.

  4. A common question

    How long does delivery to the US take once my cushions are made?

    The workshop's answer

    It depends on the service and the season. US orders go by FedEx or UPS air express, and the clock starts at dispatch, not at the order; one past US order arrived 3 to 5 business days after dispatch, and holidays or weather can add days. Ask the workshop for the shipping cost and delivery time in writing with your quote, friend.

Questions buyers ask next

Is shipping to Hawaii included like the mainland?

Hawaii ships on the same terms as the mainland US: it's on the confirmed list, and the workshop states the shipping cost with your quote. If checkout ever shows a charge you didn't expect, message the workshop before paying.

Which destinations cost extra to ship?

Australia is charged because freight there is costly, South Korea costs a little more, and Jamaica carries an extra charge. For the US, Canada, the UK and other confirmed destinations, ask the workshop to state the shipping cost with the quote.

Are floor sofas shipped everywhere cushions are?

Not always. Complete sofas are restricted in some countries where cushions still go; Portugal receives cushions but not sofas. Ordering a sofa for delivery outside the US? Ask before you place the order.