CushionGuide

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The gift pillowcases are a different color from my sofa. Is that a mistake?

Also asked as:I received a different colorthe pillowcases don't match the sofa

It is not. The small covers in the box are a gift, separate from what you ordered. Here is what came with the sofa, and what to do if you want them to match.

Cream velvet floor sofa with deep navy ends in a pale gray room with a brass sculptural floor lamp and framed line artSave
Navy velvet and a brass lamp give the modular floor sofa a more tailored, evening look.

The quick answer

No, pillow covers in a different color from your sofa are not a mistake: the small pillowcases are a free gift, not part of the sofa order, so their color can differ from the sofa and from the listing photos. They are 14 × 14 in (36 × 36 cm) zippered covers without inserts. Matching covers in your sofa color can be bought at cost.

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What is in the box, and what you ordered

In the boxPart of your order?Matches the sofa?Good to know
Your floor sofa piecesYesYesMade in the fabric and color you chose
Two small zippered pillowcasesNo A free giftPartly Not always14 × 14 in (36 × 36 cm), no inserts
Sometimes a pet bedNo A free giftPartly Not alwaysOccasionally part of the gift
Extra small covers in your sofa colorBought separatelyYesSold at cost

Key facts

  • The small pillowcases are a free gift, not part of the sofa order.
  • Gift pillowcase colors may differ from the sofa and from the listing photos.
  • The gift is usually two small zippered pillowcases, sometimes a pet bed.
  • The gift covers measure 14 × 14 in (36 × 36 cm) and arrive without inserts.
  • Matching small pillow covers in your sofa color can be bought at cost.

Have it made

Have Hana’s workshop cut this for you

Measure once, slowly. Write the numbers here. The workshop will go over them with you. — Hana

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

Why the gift covers can differ

The gift sits outside your order. Your sofa is made in the fabric you picked; the small covers are not, so their color can differ from the sofa, and from the listing photos.

If you want them to match, ask for extra small covers in your sofa color. They are sold at cost. Or keep the contrast. Two small pillows in another color give the eye somewhere to rest on a long modular floor sofa. The Pattern on matching throw and lumbar pillows covers pairing.

A gift is not a promise.

The order is.

Read the order, then enjoy the gift.

To match them, or to use them as they are

  • Ask for small covers in your sofa's fabric; they are sold at cost.
  • Buy a 14 × 14 in (36 × 36 cm) insert. The gift covers come empty.
  • Want another size? Sketch it in the pillow cover studio.
  • Keep the contrast if you like it. Nothing about the sofa order changes.

A free pillowcase in a different color from the sofa is a gift, not a mistake; matching 14 × 14 in covers can be bought at cost.

Hana

Buyer questions

  1. A common question

    There were two small pillowcases in another color in my box. Was that a mistake?

    The workshop's answer

    No. The small pillowcases are a free gift. Extra ones in other colors can be bought at cost.

  2. A common question

    My sofa came with small pillows in a different color. Are they part of what I ordered?

    The workshop's answer

    They're a free gift and not normally included in the order. Small covers in a matching color can be ordered at cost.

  3. A common question

    The pillowcases that came with my sofa don't match it. Is something wrong?

    The workshop's answer

    No. They are a gift, separate from the sofa order, so the colors can differ. Matching covers can be bought as extras.

  4. A common question

    Does each cushion have a handle, and can I move it or leave it off?

    The workshop's answer

    Each comes with one carry handle as standard. You can choose its side, add more, or have none, and cushions can be made without the logo.

Questions buyers ask next

What size insert fits the free pillowcases?

The gift covers measure 14 × 14 in (36 × 36 cm) and arrive empty, so a 14 × 14 in insert fills them. They usually come as a pair; now and then the gift is a pet bed instead.

Can I see my floor sofa before it ships?

Usually, yes. Ask, and finished pieces are photographed before dispatch; the order ships after you confirm. Ask for the ship date in writing. It isn't guaranteed on the busiest days.

Can I sleep on floor sofa seat cushions?

Yes. Many buyers sleep on the corduroy and high-density foam cushions, on a cot or as a floor bed. Tufted floor cushions can be made without buttons for comfort, keeping the hand-sewn edges.