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The gift pillowcases are a different color from my sofa. Is that a mistake?
Also asked as:I received a different colorthe pillowcases don't match the sofa
It is not. The small covers in the box are a gift, separate from what you ordered. Here is what came with the sofa, and what to do if you want them to match.
SaveThe quick answer
No, pillow covers in a different color from your sofa are not a mistake: the small pillowcases are a free gift, not part of the sofa order, so their color can differ from the sofa and from the listing photos. They are 14 × 14 in (36 × 36 cm) zippered covers without inserts. Matching covers in your sofa color can be bought at cost.
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What is in the box, and what you ordered
| In the box | Part of your order? | Matches the sofa? | Good to know |
|---|---|---|---|
| Your floor sofa pieces | Yes | Yes | Made in the fabric and color you chose |
| Two small zippered pillowcases | No A free gift | Partly Not always | 14 × 14 in (36 × 36 cm), no inserts |
| Sometimes a pet bed | No A free gift | Partly Not always | Occasionally part of the gift |
| Extra small covers in your sofa color | Bought separately | Yes | Sold at cost |
Key facts
- The small pillowcases are a free gift, not part of the sofa order.
- Gift pillowcase colors may differ from the sofa and from the listing photos.
- The gift is usually two small zippered pillowcases, sometimes a pet bed.
- The gift covers measure 14 × 14 in (36 × 36 cm) and arrive without inserts.
- Matching small pillow covers in your sofa color can be bought at cost.
Have it made
Have Hana’s workshop cut this for you
Measure once, slowly. Write the numbers here. The workshop will go over them with you. — Hana
Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.
Why the gift covers can differ
The gift sits outside your order. Your sofa is made in the fabric you picked; the small covers are not, so their color can differ from the sofa, and from the listing photos.
If you want them to match, ask for extra small covers in your sofa color. They are sold at cost. Or keep the contrast. Two small pillows in another color give the eye somewhere to rest on a long modular floor sofa. The Pattern on matching throw and lumbar pillows covers pairing.
A gift is not a promise.
The order is.
Read the order, then enjoy the gift.
To match them, or to use them as they are
- Ask for small covers in your sofa's fabric; they are sold at cost.
- Buy a 14 × 14 in (36 × 36 cm) insert. The gift covers come empty.
- Want another size? Sketch it in the pillow cover studio.
- Keep the contrast if you like it. Nothing about the sofa order changes.
A free pillowcase in a different color from the sofa is a gift, not a mistake; matching 14 × 14 in covers can be bought at cost.
Hana
Buyer questions
- A common question
There were two small pillowcases in another color in my box. Was that a mistake?
The workshop's answerNo. The small pillowcases are a free gift. Extra ones in other colors can be bought at cost.
- A common question
My sofa came with small pillows in a different color. Are they part of what I ordered?
The workshop's answerThey're a free gift and not normally included in the order. Small covers in a matching color can be ordered at cost.
- A common question
The pillowcases that came with my sofa don't match it. Is something wrong?
The workshop's answerNo. They are a gift, separate from the sofa order, so the colors can differ. Matching covers can be bought as extras.
- A common question
Does each cushion have a handle, and can I move it or leave it off?
The workshop's answerEach comes with one carry handle as standard. You can choose its side, add more, or have none, and cushions can be made without the logo.
Questions buyers ask next
What size insert fits the free pillowcases?
The gift covers measure 14 × 14 in (36 × 36 cm) and arrive empty, so a 14 × 14 in insert fills them. They usually come as a pair; now and then the gift is a pet bed instead.
Can I see my floor sofa before it ships?
Usually, yes. Ask, and finished pieces are photographed before dispatch; the order ships after you confirm. Ask for the ship date in writing. It isn't guaranteed on the busiest days.
Can I sleep on floor sofa seat cushions?
Yes. Many buyers sleep on the corduroy and high-density foam cushions, on a cot or as a floor bed. Tufted floor cushions can be made without buttons for comfort, keeping the hand-sewn edges.





