CushionGuide

The Cutting Table · compared on the table

Will the courier bring my floor sofa to the door, even up the stairs?

Also asked as:Narrow corridor leading to the living roomUp one flight of stairs, will they deliver?

A rigid couch and a fifth-floor walk-up make a bad forecast. A floor sofa in roll packs makes for a different day entirely.

Cream and cobalt blue velvet floor sofa in a city apartment with a fiddle-leaf fig, blue-and-cream rug and oak coffee tableSave
A lived-in city apartment where the cobalt sofa ends echo a blue-patterned rug and an abstract print.

The quick answer

In past deliveries, yes: FedEx and UPS brought the floor sofa to the buyer's door, walk-up apartments included, and the sofa arrives as vacuum-packed roll packs that one or two people can carry up stairs and through narrow hallways. There is no rigid frame to turn around corners. Add a phone number to the order so FedEx or UPS can reach you.

Get a quote for a modular floor sofa

Your stairs, your hallway, and what arrives

Your accessWhat arrivesWhat to do
Walk-up apartment, any floorRoll packs brought to your doorAdd a phone number to the order
Narrow corridor or tight turnCompressed roll packs, no rigid frameCarry them in one at a time
Carrying it yourselfSeparate packages for one or two peopleNothing to take apart
Nobody homeA missed FedEx deliveryCall the local FedEx office with the tracking number to rebook or collect
You want to pick the dayA UPS deliveryCall UPS to schedule; no signature needed

Key facts

  • Past deliveries came to the buyer's door, including walk-up apartments.
  • The sofa is vacuum-compressed into roll packs, not shipped as a rigid frame.
  • It arrives as separate cushion packages that one or two people can carry.
  • A phone number on the order lets the courier reach you.
  • If FedEx misses you, rebook or collect through the local FedEx office, or the parcel may be returned.
  • Delivery can be scheduled by calling UPS, and it can be made without a signature.
  • Each roll pack is about 12 x 12 x 47 in and 18 to 33 lb (8 to 15 kg); a standard teddy sofa totals about 55 to 77 lb (25 to 35 kg), and the rolls fit in a regular car.

Have it made

Have Callum’s workshop cut this for you

Tell them where it lives. Porch, deck or boat: the weather picks the fabric and the foam before anyone else does. — Callum

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

Why a floor sofa climbs stairs better than a couch

A framed couch is one stiff object. A modular floor sofa is cushions and a small set of metal bars, so the air is pressed out of the cushions and each goes into its own roll pack. The packages travel separately, and one or two people can carry each one.

A buyer with a narrow corridor into the living room asked whether it would fit. It passes easily, because nothing in the box is rigid. Walk-ups have had the same delivery to the door. Once it's inside, the first 72 hours Pattern covers the unpacking.

The phone number, and the day nobody's home

Add a phone number to the order; FedEx and UPS need it to reach you. If FedEx misses you, call the local office with the tracking number to rebook or collect, or the parcel may head back to the workshop. Rain doesn't negotiate, and neither does a returned parcel.

With UPS you can call ahead to schedule, and delivery can be made without a signature. How many flights stand between your door and the street, friend?

Floor sofa deliveries have come to the door, walk-ups included: the cushions arrive as separate roll packs that one or two people can carry.

Callum

Buyer questions

  1. A common question

    I have a narrow corridor into my living room. Will the sofa fit through, and will it be brought to my door?

    The workshop's answer

    The courier delivers to your door. The sofa comes as compressed roll packs rather than a rigid frame, so it passes through narrow corridors easily.

  2. A common question

    I live up a flight of stairs. Will the courier bring the sofa to my door?

    The workshop's answer

    Yes. FedEx delivers to your door, and because the sofa is vacuum-packed, it doesn't take up much space.

  3. A common question

    How heavy is the couch? Can we get it upstairs ourselves?

    The workshop's answer

    The courier brings it to your door, and it arrives as separate vacuum-packed cushions that one or two people can carry.

  4. A common question

    Can I schedule the delivery to my walk-up apartment?

    The workshop's answer

    Yes. UPS brings it to your door, even in a walk-up. Call UPS to schedule; delivery can be made without a signature. Add a phone number to the order, and if FedEx misses you, call them with the tracking number.

  5. A common question

    My sofa cushions came but the metal bars didn't. Where are they?

    The workshop's answer

    They ship in a separate small box that can arrive on a different day or get overlooked. If they're really missing, send a photo of what arrived and ask the workshop to confirm in writing what it will send and when.

Questions buyers ask next

Do I need to take the floor sofa apart to get it upstairs?

No, there is nothing to take apart. The cushions arrive already made, each in its own compressed roll pack, and the metal bars come in a small box. You carry the packs in and assemble only the bars.

Why does the order ask for a phone number?

FedEx and UPS need a number to reach you on delivery day, so the workshop asks for one with the order. If a delivery is missed, you'll also want the tracking number to rebook.

What happens if nobody is home for the delivery?

Contact the local FedEx office to rebook or collect the parcel; otherwise it may be returned to the workshop. With UPS, you can call to reschedule, and delivery can be made without a signature.