The Cutting Table · a common question
Do you ship custom cushions to Australia, and what does shipping add?
Also asked as:Do you ship to Australia?The full cost with shipping, please.
Yes. Australia is one of the few places the freight shows up on the bill, and a second parcel won't make it shrink the way you'd hope.
The quick answer
Custom cushions do ship to Australia, and freight there is expensive, so expect a shipping charge on your quote. Carriers price by size and weight, so a second piece costs less to ship than the first, but not nothing. In one past quote, cushions took 3-5 business days to make and about 5-7 to arrive; floor sofas have gone UPS expedited to the buyer's door.
SaveKey facts
- Custom cushions and floor sofas ship to Australia.
- Shipping to Australia is charged because freight there is expensive.
- The first piece carries a higher shipping fee than each additional piece.
- Combining parcels doesn't lower the cost; carriers price by size and weight.
- Ask for custom quotes to Australia with the delivery charge stated in writing.
- Making and delivery times vary with the piece; one past quote gave 3-5 business days to make cushions and about 5-7 to deliver them.
- Floor sofas have gone UPS expedited to the buyer's door, with a shipping charge added.
Have it made
Have Callum’s workshop cut this for you
Sun, rain, salt. Say which of them your cushion will meet, and the workshop will plan around it. — Callum
Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.
Why freight shows up on an Australian order
Australia is one of the destinations where shipping on a floor cushion or sofa is charged, friend, and the reason is plain: freight there is expensive, and carriers price every parcel by its size and its weight.
That's also why two parcels aren't a bargain. Combining them doesn't lower what the carrier charges. The first piece carries the higher fee and each additional piece a smaller one. Custom shapes, such as a corner floor cushion, can add a charge of their own.
The cleanest route is a custom quote. Ask for the delivery charge to be stated in it, so the freight is in the number before you pay. The quote Pattern lists what to send. What are you shipping all that way?
How long did cushions and floor sofas take to reach Australia in past quotes?
| Order | Making, in one past quote | After dispatch, in one past quote |
|---|---|---|
| Cushions | 3-5 business days | About 5-7 business days |
| Larger cushions | 5-7 business days | About 5-7 business days |
| Floor sofa, UPS expedited to your door | 3-5 days | About 4-9 days; another sofa estimate ran 7-11 days to some cities |
When the checkout number looks wrong
- Message before you pay: in past cases the shipping profile on the order was lowered, though the fee wasn't removed.
- Ask whether one price with delivery built in suits your order; one came back for a 22 x 22 in (56 x 56 cm) square kneeling cushion.
- Expect the second piece to cost less to ship than the first, but not nothing.
- Allow for an extra charge on custom shapes such as corner cushions.
- If anything arrives damaged, photograph it and the box the day it opens, and message the workshop the same day.
Custom cushions bound for Australia have their own making and delivery times, and the quote is the place to see both before you order.
Callum
Buyer questions
- A common question
Why does my Australian quote include shipping, and is it cheaper for two items?
The workshop's answerAustralia is one of the destinations where shipping is charged, because freight is expensive. The first piece carries a higher fee than each additional piece, since carriers price by size and weight and combining parcels doesn't lower the cost. Custom shapes such as the corner tufted floor cushion also carry an extra charge.
- A common question
Do you ship to Australia, and how long does the whole thing take?
The workshop's answerYes. That buyer was quoted 3-5 business days of production (5-7 for larger items), then about 5-7 business days of delivery, with the shipping charge shown in the quote. Your own quote gives the current times.
- A common question
Can the floor sofa go to Australia, and how long does it take?
The workshop's answerIt can: floor sofas have gone by UPS expedited shipping to the buyer's door. That buyer was quoted 3-5 days of preparation and about 4-9 days of delivery after dispatch, and a shipping charge was added because freight to Australia is expensive.
- A common question
Shipping to Australia is very expensive. Is there a better price?
The workshop's answerSometimes one price helps. One buyer was quoted a 22 x 22 in (56 x 56 cm) square kneeling cushion with delivery to Australia built into a single price, so ask whether that works for your order.
- A common question
How long does a sofa take to reach Australia?
The workshop's answerOne sofa buyer was given an estimate of 7-9 days, and up to 7-11 days to some cities, so the city matters. If anything arrives damaged, photograph it with the packaging and message the workshop the same day.
Questions buyers ask next
Should I combine pieces into one parcel to cut the freight?
It won't help. Carriers price by size and weight, so combining parcels doesn't lower the cost. The fee is set per piece instead: the first piece carries a higher charge than each additional one.
What if checkout shows a much higher shipping fee than I expected?
Message the workshop before paying. In past cases the shipping profile was adjusted to lower the fee, though not remove it, and one buyer got a single price covering the cushion and delivery together.
What happens if an order arrives damaged after the long trip?
Photograph the damage and the box the day it opens, keep the packaging, and message the workshop with the photos. In past cases the damaged piece was replaced.
