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The Cutting Table · a checklist answer

Does the delivery need a signature, or can it be left at my door?

Also asked as:Can you change the FedEx delivery to no signature?Please advise the delivery carrier

The carrier notice says 'signature required' and you'll be at work all day. Usually the order ships without one, whatever the notice says, and when it doesn't, it can be changed.

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The Weather Man of Casco Bay · · Updated

Cream velvet floor sofa with cobalt blue ends in a white room with a shaggy rug, framed print and plant in a terracotta potSave
A pared-back Scandinavian setting where cobalt velvet is the only strong color.

The quick answer

Usually no: orders ship by FedEx without signature required, so the courier can leave them at your address even if a carrier notice mentions a signature. The shop can pass your delivery instructions and your permission to leave parcels to the courier. If a signature requirement is blocking delivery, for example when the courier can't get into your building, it can ask the carrier to remove it.

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Key facts

  • Shipments go by FedEx without signature required.
  • No signature is needed even if a carrier notice mentions one.
  • Delivery notes can be added for the courier.
  • Your permission to leave parcels at the property can be passed on.
  • If a signature requirement blocks delivery, the shop can ask the carrier to remove it.
  • A floor sofa roll pack is roughly 45 x 12 x 12 in (110-120 x 30 x 30 cm) and weighs about 18-33 lb (8-15 kg); the bar box is about 16 x 16 x 2 in (40 x 40 x 5 cm) and about 9 lb (4 kg).
  • After dispatch, US transit is counted in business days; the workshop gives its current estimate with your quote.

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Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
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In inches: length × depth × thickness, plus any angles or cut corners.

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We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

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Five checks before your cushion parcels arrive

  • Read the tracking notice, but don't panic over a signature line; orders normally ship without one.
  • Message the shop your delivery instructions: side door, back porch, building lobby.
  • Say in writing that parcels may be left at the property.
  • Add a reachable phone number in the order note so the courier can arrange delivery.
  • Away that week? Send your travel dates so the order can be held.

What can't be promised about delivery?

  • Updating your account profile address; it doesn't change an order already placed.
  • Changing the address after dispatch; the carrier has to be asked, and it isn't guaranteed.
  • A promised delivery day; it can't be guaranteed, though you can adjust the day with the courier.

When a signature really does get in the way

Most doorsteps are easy. The trouble is the apartment building with a locked lobby, where the courier can't reach your door and a signature line turns a delivery into a missed-delivery slip. Tell the shop, and it can ask the carrier to remove the requirement.

A floor sofa won't arrive as one box. It ships as several parcels, roll packs of cushions plus a small box of metal bars, often a day or two apart, so leave-at-door permission matters twice over. Once they're inside, the first 72 hours after unpacking are when the foam comes back to shape. The modular floor sofas atlas shows what's in those boxes.

Is there a covered spot by your door where a box can sit out of the rain, friend?

To have a cushion delivery left at the door, message the shop your permission and delivery instructions; it passes both to the courier.

Callum Reid
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Buyer questions

  1. A common question

    Can the FedEx delivery be left without a signature?

    The workshop's answer

    Yes. Orders aren't shipped signature-required, so they're delivered straight to your address, and delivery instructions can be passed to the courier.

  2. A common question

    The carrier's notice mentions a signature. Can the parcels be left at my door?

    The workshop's answer

    No signature was required, whatever the notice said, and the buyer's permission to leave parcels at the property was noted for the courier.

  3. A common question

    Can I change my delivery address after ordering?

    The workshop's answer

    Yes, before it ships: message the correct address right away, since updating your profile doesn't change the order. After dispatch the carrier has to be asked, and a change isn't guaranteed.

  4. A common question

    I'll be away when it's due. Can you hold it until I'm back?

    The workshop's answer

    Yes. Share your travel dates; the order is held, reconfirmed with you, and shipped to arrive after you return. You can also adjust the day with the courier.

Questions buyers ask next

What if the courier can't get into my apartment building?

Tell the shop. When a signature requirement is what's stopping delivery, as with a locked building entrance, it can ask the carrier to remove the requirement so the parcel can be left.

Where do I put leave-at-door instructions for the courier?

Send them to the shop in a message or the order note. It passes delivery instructions to the courier, including your permission to leave parcels at the property. Add a reachable phone number too.

Will I have to sign for every box of a floor sofa?

Normally no signature is needed at all. A sofa ships as several parcels, roll packs of cushions plus a small box of metal bars, that often arrive a day or two apart.