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The Cutting Table · a question, worked through

Your website is cheaper. Can you price match it on the marketplace?

Short answer, friend: usually not. Here is why the two prices part company, and the three things that have actually closed the gap.

Answered by

The Weather Man of Casco Bay · · Updated

Pinned by Callum

The quick answer

Usually not: marketplace commissions keep the marketplace price above the workshop's own website price for the same sofa. Instead, the workshop has canceled marketplace orders so buyers could rebuy on the website; it has refunded part of the difference, and once sent a marketplace link at the website price. Some marketplace offers were accepted within limits, and promo codes didn't stack.

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Key facts

  • Marketplace commissions keep the marketplace price above the website price for the same sofa.
  • On past orders, the marketplace price ran higher.
  • The workshop has canceled marketplace orders so buyers could rebuy on its website.
  • One buyer received a partial refund of part of the difference.
  • Once, the workshop sent a marketplace link at the website price.
  • Some offers on the marketplace were accepted, within limits.
  • The code buyers met was a first-purchase welcome code, and codes didn't stack.
  • The standard teddy floor sofa is about 79 in (200 cm) long; a shorter custom length was quoted at the same price, and it can be extended to about 82 to 83 in (210 cm) through the order note.

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Have Callum’s workshop cut this for you

Short list: size, sun hours, how fast it has to dry. The workshop goes through it with you. — Callum

Leave your details and the workshop will call you to confirm measurements, fabric, foam and piping. No prices, dates or payment on this page: it is a request, not an order.

Fabric · Foam · Pipingwhat the workshop will confirm with you

Fabric
The cover cloth: weave, color and care code.
Foam
The core: its density and thickness set the feel.
Piping
The corded seam edge: matching, contrast or none.
Only for this request: no marketing calls or texts. Outside the US, add the country code.
In inches: length × depth × thickness, plus any angles or cut corners.

* Required. A member of the workshop team will call you to talk it through; nothing is charged and nothing is made until you have agreed on every detail with them.

We use these details only to answer this request and make your cushion: your name and contact details, the cushion details and photos you send, the page you came from and the ad or link that brought you, if any. The workshop that makes the cushions receives them. We don't sell them or share them for advertising, and we delete requests after 24 months. Privacy notice for requests.

Nothing is made or charged until you approve the details.

Want to pick the shape and add photos? Use the full quote form

“Why is it cheaper on your own site?”

Because the marketplace takes a cut, and the cut is not small. The sofa is the same sofa. The difference is the fee for tying up at a busy dock.

That fee usually shows up as a marketplace price noticeably above the website price. The workshop can't always absorb it. Rain doesn't negotiate, and neither do commissions.

“So you won't match it?”

Not as a rule. But the gap has been closed three ways:

  • Cancel and rebuy. The workshop has canceled the marketplace order so the buyer could get the same piece on its website.
  • Refund part of the difference. One buyer got a partial refund after ordering on the marketplace.
  • A matched link. Once, the workshop sent a marketplace link at the website price.

None of these is a standing policy, so ask before you order.

“Could we meet in the middle?”

Sometimes, within limits: one corner sofa was agreed through an offer on the marketplace. On the website, the only promo code buyers met was a first-purchase welcome code.

Pricing a whole modular floor sofa layout? Send every piece at once; the quote checklist says what to include.

Asking a maker to match its website price on a marketplace rarely works; asking it to cancel the marketplace order so you can rebuy on the website does.

Callum Reid
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Buyer questions

  1. A common question

    Why is the sofa cheaper on your own website, and can I get a discount?

    The workshop's answer

    The marketplace charges high commissions, so the same sofa costs less on the workshop's own site, and a welcome code was offered there. Some offers on the marketplace were also accepted, within limits.

  2. A common question

    The sofa costs more on the marketplace than on your website. Can you match it?

    The workshop's answer

    Not always, because of platform commissions. The only code buyers met was a first-purchase welcome code, and codes didn't stack. In one case the workshop matched the website price with a special marketplace link.

  3. A common question

    Your website sells the same sofa for less. Will you match that here?

    The workshop's answer

    Usually not. Commissions keep the marketplace price higher. The workshop has canceled marketplace orders so buyers could rebuy on the website, and one buyer got part of the difference refunded.

Questions buyers ask next

Is the website sofa the same as the marketplace one?

Yes. Buyers who ask are usually comparing the same sofa in both places. The price gap comes from marketplace commissions, not from a different product.

Why can't the workshop just absorb the commission?

Sometimes it partly does: one buyer got part of the difference refunded, and another got a link at the website price. As a rule, though, high commissions keep the marketplace price higher.

Can I make an offer instead of asking for a price match?

Sometimes, within limits: one corner sofa was agreed on the marketplace at an offered price below the listing.