--- title: "Does Delivery Need a Signature? Usually Not, and How to Change It" url: "https://cushionguide.com/answers/signature-required-delivery-leave-at-door/" section: "The Cutting Table" author: "Callum Reid, The Weather Man of Casco Bay" author_url: "https://cushionguide.com/masters/callum/" published: "2026-06-05" updated: "2026-09-24" keywords: "does delivery need a signature, leave package at door no signature, fedex no signature required, delivery instructions for courier, cushion delivery signature" --- # Does the delivery need a signature, or can it be left at my door? *The carrier notice says 'signature required' and you'll be at work all day. Usually the order ships without one, whatever the notice says, and when it doesn't, it can be changed.* Also asked as: Can you change the FedEx delivery to no signature?; Please advise the delivery carrier > **The quick answer:** Usually no: orders ship by FedEx without signature required, so the courier can leave them at your address even if a carrier notice mentions a signature. The shop can pass your delivery instructions and your permission to leave parcels to the courier. If a signature requirement is blocking delivery, for example when the courier can't get into your building, it can ask the carrier to remove it. ![Cream velvet floor sofa with cobalt blue ends in a white room with a shaggy rug, framed print and plant in a terracotta pot](https://cushionguide.com/media/modular-floor-sofas/cobalt-floor-sofa-white-scandinavian-room-1600.webp "A pared-back Scandinavian setting where cobalt velvet is the only strong color.") ## Key facts - Shipments go by FedEx without signature required. - No signature is needed even if a carrier notice mentions one. - Delivery notes can be added for the courier. - Your permission to leave parcels at the property can be passed on. - If a signature requirement blocks delivery, the shop can ask the carrier to remove it. - A floor sofa roll pack is roughly 45 x 12 x 12 in (110-120 x 30 x 30 cm) and weighs about 18-33 lb (8-15 kg); the bar box is about 16 x 16 x 2 in (40 x 40 x 5 cm) and about 9 lb (4 kg). - After dispatch, US transit is counted in business days; the workshop gives its current estimate with your quote. ## Five checks before your cushion parcels arrive - ✓ Read the tracking notice, but don't panic over a signature line; orders normally ship without one. - ✓ Message the shop your delivery instructions: side door, back porch, building lobby. - ✓ Say in writing that parcels may be left at the property. - ✓ Add a reachable phone number in the order note so the courier can arrange delivery. - ✓ Away that week? Send your travel dates so the order can be held. ## What can't be promised about delivery? - ✗ Updating your account profile address; it doesn't change an order already placed. - ✗ Changing the address after dispatch; the carrier has to be asked, and it isn't guaranteed. - ✗ A promised delivery day; it can't be guaranteed, though you can adjust the day with the courier. ## When a signature really does get in the way Most doorsteps are easy. The trouble is the apartment building with a locked lobby, where the courier can't reach your door and a signature line turns a delivery into a missed-delivery slip. Tell the shop, and it can ask the carrier to remove the requirement. A floor sofa won't arrive as one box. It ships as several parcels, [roll packs](https://cushionguide.com/glossary/#roll-pack) of cushions plus a small box of metal bars, often a day or two apart, so leave-at-door permission matters twice over. Once they're inside, the [first 72 hours after unpacking](https://cushionguide.com/guides/vacuum-packed-cushion-first-72-hours/) are when the foam comes back to shape. The [modular floor sofas](https://cushionguide.com/cushions/modular-floor-sofas/) atlas shows what's in those boxes. Is there a covered spot by your door where a box can sit out of the rain, friend? > **Tailor's margin:** A 'signature required' line on a courier notice doesn't always apply: cushion orders ship without one, and the shop can ask the carrier to drop it. > To have a cushion delivery left at the door, message the shop your permission and delivery instructions; it passes both to the courier. > > — Callum Reid ## Buyer questions **A common question:** Can the FedEx delivery be left without a signature? **The workshop's answer:** Yes. Orders aren't shipped signature-required, so they're delivered straight to your address, and delivery instructions can be passed to the courier. **A common question:** The carrier's notice mentions a signature. Can the parcels be left at my door? **The workshop's answer:** No signature was required, whatever the notice said, and the buyer's permission to leave parcels at the property was noted for the courier. **A common question:** Can I change my delivery address after ordering? **The workshop's answer:** Yes, before it ships: message the correct address right away, since updating your profile doesn't change the order. After dispatch the carrier has to be asked, and a change isn't guaranteed. **A common question:** I'll be away when it's due. Can you hold it until I'm back? **The workshop's answer:** Yes. Share your travel dates; the order is held, reconfirmed with you, and shipped to arrive after you return. You can also adjust the day with the courier. ## Questions buyers ask next ### What if the courier can't get into my apartment building? Tell the shop. When a signature requirement is what's stopping delivery, as with a locked building entrance, it can ask the carrier to remove the requirement so the parcel can be left. ### Where do I put leave-at-door instructions for the courier? Send them to the shop in a message or the order note. It passes delivery instructions to the courier, including your permission to leave parcels at the property. Add a reachable phone number too. ### Will I have to sign for every box of a floor sofa? Normally no signature is needed at all. A sofa ships as several parcels, roll packs of cushions plus a small box of metal bars, that often arrive a day or two apart. ## Related at the atelier - [Why do you need my phone number for delivery?](https://cushionguide.com/answers/phone-number-for-delivery-why-needed/): The express courier, FedEx or UPS, needs a reachable phone number for every delivery, so the workshop asks each buyer for one after purchase. - [My cushion package is stuck or seems lost. What happens now?](https://cushionguide.com/answers/parcel-stuck-or-lost-in-transit/): The workshop opens a case with the carrier and follows up daily, and your own call to the carrier as the recipient often gets answers faster. - [FedEx missed me or says my address is wrong. What should I do?](https://cushionguide.com/answers/missed-delivery-wrong-address-courier/): Call your local FedEx or UPS office with your tracking number as soon as possible to correct the address, rebook delivery or collect from the nearest depot, and tell the workshop too. - [Custom cushions for Wisconsin cottages, cabins and Milwaukee flats](https://cushionguide.com/places/custom-cushions-wisconsin/): Custom cushions in Wisconsin split into two jobs: window seats and storage benches indoors, and dock and porch cushions outdoors. - [Custom Bench Cushion for a Storage Box by the Back Door](https://cushionguide.com/readings/navy-leaf-cushion-garden-storage-box-back-door/): A cushion cut to the lid of a backyard storage box turns it into a seat for pulling boots on and off, as long as it stays thin enough for the lid to open on its hinge. - [Patio Cushions for a Cane Loveseat in Cream Leaf Jacquard](https://cushionguide.com/readings/cream-leaf-jacquard-cane-loveseat-patio-cushions/): Outdoor cushions for a cane loveseat should fill the seat from arm to arm and have box-edged back cushions cut to stand upright against the woven back, so the sofa reads as fully upholstered. - [How to order a custom cushion size that isn't in the size menu](https://cushionguide.com/guides/custom-size-cushion-not-on-menu/) - [Papasan cushion size: how to measure the bowl for a round cushion](https://cushionguide.com/guides/papasan-cushion-size/) *Fair winds — Callum* --- Written by Callum Reid (https://cushionguide.com/masters/callum/) for CushionGuide (https://cushionguide.com/about/). The site explains made-to-measure cushions and the partner workshop makes them; measurements are in inches first. This Markdown mirrors the page at https://cushionguide.com/answers/signature-required-delivery-leave-at-door/