--- title: "Floor sofa real customer photos and video before you buy" url: "https://cushionguide.com/answers/real-customer-photos-video-before-ordering/" section: "The Cutting Table" author: "Nate Kowalski, The Pattern Engineer of Detroit" author_url: "https://cushionguide.com/masters/nate/" published: "2026-01-19" updated: "2026-09-24" keywords: "floor sofa real customer photos, floor sofa video, modular floor sofa photos, customer photos before ordering, floor couch real photos" --- # Can I see real customer photos or a video before I buy? *A listing photo is one frame under good lights. Before a floor sofa takes a whole wall of your living room, you want more data points, partner, and you can have them.* Also asked as: More pictures or videos of the item?; A video of somebody sitting on it? > **The quick answer:** Yes: ask in a message and the workshop sends real customer photos, videos and social media reels, including someone sitting on the floor sofa to show scale and how far the base cushion compresses. Close-ups of details such as the rear L bracket are available too, and for made-to-measure cushions it shares links to similar finished pieces. ![Two cream velvet floor sofas set in an L-shape, one with rust ends and one with mustard, around a shaggy rug and oak table](https://cushionguide.com/media/modular-floor-sofas/rust-mustard-floor-sofas-l-shape-corner-lounge-1600.webp "Two floor sofas meet in the corner to make an L-shaped lounge, one edged in rust and one in mustard.") ## Key facts - Real-life photos in several colors are sent on request. - Customer photos, videos and social media reels are shared. - Videos show a person sitting, for scale and base-cushion compression. - Detail shots, such as the rear L bracket, are available. - For made-to-measure cushions, links to similar finished pieces are shared. - The metal frames behind a floor sofa's backrests are free-standing and not attached to the cushions. - For scale, each floor sofa seat mattress is about 79 x 39 x 6.5 in, and the seat sits about 13.5-14.5 in off the floor. ## One message, four requests Listing photos are taken to sell. Customer photos are taken to live with. You want both, and the second kind is yours on request. Put the whole ask in one message: - Photos in the color you're considering, in real rooms. - A video of an adult sitting on it, for scale. - A frame with the base cushion pressed down, to judge compression. - A close-up of the rear L bracket. Measure twice; the fabric remembers. A video shows what a spec line can't. Pair it with the [floor sofa buying Pattern](https://cushionguide.com/guides/floor-sofa-buying-guide-height-space/) and the [modular floor sofas](https://cushionguide.com/cushions/modular-floor-sofas/) page. ## Follow-up: “Why would I want to see the bracket?” Because it's the part doing the holding. Free-standing metal frames sit behind the backrests, two at the sides and two at the back, and stop them sliding back or tipping when you lean. They aren't attached to the cushions. A close-up shows how the frame sits against your wall and floor before it arrives. The [support bars Pattern](https://cushionguide.com/guides/floor-sofa-support-bars-assembly/) covers assembly. ## Follow-up: “I'm ordering a cushion, not a sofa” Different case, same principle. A made-to-measure cushion doesn't exist until you order it, so there's no photo of *yours* yet. What the workshop shares instead is links to similar finished pieces, so you can judge edge, piping and fabric on something real. For color, add a swatch held in daylight; [screen versus daylight](https://cushionguide.com/guides/cushion-color-screen-vs-daylight/) explains why. > **Tailor's margin:** Before ordering a floor sofa, ask for a video of an adult sitting on it: it shows scale and base-cushion compression better than any spec line. > A floor sofa listing photo is one frame; ask for customer photos, a sitting video and a close-up of the rear L bracket before you buy. > > — Nate ## Buyer questions **A common question:** Can you send real photos or a video of someone sitting on the sofa before I buy? **The workshop's answer:** Yes. Extra photos in several colors were sent, along with a video and photos showing the base cushion while someone sits on it. **A common question:** Do you have real customer photos or videos of the floor sofa? **The workshop's answer:** Yes. Customer photos, videos and social media reels are shared, including shots of people sitting to show scale and views of the rear bracket. **A common question:** Do you have customer photos of this cushion? **The workshop's answer:** The workshop shares links to similar finished pieces so you can see real examples before ordering. **A common question:** Can I sleep on the cushion or use it as a mattress? **The workshop's answer:** Yes. Many buyers sleep on the corduroy and high-density foam cushions, on a cot or as a floor bed. Tufted floor cushions can be made without buttons for comfort. ## Questions buyers ask next ### Does a floor sofa come with a warranty? Warranty terms come from the workshop, not from this site, so ask for them in writing before you order and keep that message. If a part arrives faulty, photograph it the day the box opens and message the workshop with the photo. ### Are the metal frames fixed to the floor sofa cushions? No. Four free-standing frames, two at the sides and two at the back, sit behind the backrests. They keep the backs from sliding or tipping and stay put once someone sits. ### Can I see my own cushion once it's made, before it ships? Yes. On request the finished cushion is photographed before dispatch, and the workshop can wait for your approval before handing it to the courier. ## Related at the atelier - [Is the website selling this floor sofa legit, and is it the same company as the marketplace shop?](https://cushionguide.com/answers/floor-sofa-website-legit-copycat-shops/): Yes, the workshop's own website is legitimate: it sells the same floor sofas, made by the same makers, as the marketplace shop, so you can order from either. - [Can I buy just the metal bars or frame without the sofa?](https://cushionguide.com/answers/floor-sofa-metal-bars-sold-separately/): Not as a standalone product: the floor sofa's metal bars and frames aren't sold on their own, not even for DIY or art projects. - [The gift pillowcases are a different color from my sofa. Is that a mistake?](https://cushionguide.com/answers/gift-pillowcases-different-color-sofa/): No, pillow covers in a different color from your sofa are not a mistake: the small pillowcases are a free gift, not part of the sofa order, so their color can differ from the sofa and from the… - [Modular Floor Sofa in Cobalt and Cream Velvet, City Apartment](https://cushionguide.com/readings/cobalt-velvet-floor-sofa-city-apartment-rug/): A modular floor sofa is finished by hand in ways you mostly can't see: the foam is cut slightly larger than its cover so the cover looks full, non-slip fabric is sewn under the seat bases, and every… - [Modular Floor Sofa Stacked Three High in Velvet](https://cushionguide.com/readings/stacked-floor-sofa-navy-pine-green-rust/): A modular floor sofa sets its seat height by stacking: one base is a floor cushion, two make a low couch, and three reach armchair height, as in this cream velvet set. - [Modular floor sofa in oat and rust velvet: hand, wear and care](https://cushionguide.com/readings/oat-rust-velvet-floor-sofa-blush-living-room/): On a two-color velvet floor sofa, put the second color on the side bands instead of splitting top and bottom, because a face-to-face split shows the zipper along one edge. - [Can you sleep on a floor sofa? Bed size, firmness and sheets](https://cushionguide.com/guides/floor-sofa-bed-size-firmness/) - [Corduroy modular floor sofas and cushions: wale size, nap direction, why no piping](https://cushionguide.com/guides/corduroy-cushions-wale-nap-direction/) *± 1/4 in — Nate* --- Written by Nate Kowalski (https://cushionguide.com/masters/nate/) for CushionGuide (https://cushionguide.com/about/). The site explains made-to-measure cushions and the partner workshop makes them; measurements are in inches first. This Markdown mirrors the page at https://cushionguide.com/answers/real-customer-photos-video-before-ordering/