--- title: "Missed sale price on a floor sofa: five ways it was kept" url: "https://cushionguide.com/answers/missed-sale-price-reactivate-or-refund/" section: "The Cutting Table" author: "Harlan Pruitt, The Elder of High Point" author_url: "https://cushionguide.com/masters/harlan/" published: "2026-01-08" updated: "2026-09-24" keywords: "missed sale price, floor sofa sale ended, price dropped after I ordered, sale price refund difference, hold sale price" --- # The sale ended just before I checked out. Can I still get the sale price? *Nothing stings like a price jumping while your card is still in your hand. I have seen it put right more than once.* Also asked as: I missed the sale price; The sale ended within the last hour > **The quick answer:** Often, yes: a missed sale price has been saved by switching the expired sale back on, sending a custom order link at the sale price, holding the price for a few days, or refunding the difference after purchase. Send a screenshot and your delivery country, because the displayed price depends on the shipping address. ![Cream velvet floor sofa with rust orange end panels and bolster arm on a jute rug, by pampas grass and a wicker box](https://cushionguide.com/media/modular-floor-sofas/cream-rust-velvet-floor-sofa-pampas-jute-rug-1600.webp "Rust ends and a jute rug give the modular floor sofa a warm, earthy boho setting.") ## Key facts - Expired sales have been switched back on for buyers who just missed them. - Custom order links have been made at the sale price. - Sale prices have been held for a few days. - When a price dropped right after one order, the sale difference was refunded after purchase. - Buying now with a later delivery has kept a sale price. - The displayed price depends on the delivery address, and the currency can differ between the website and the app. ## What to send before you pay full price - ✓ **A screenshot** of the sale price, listing and checkout both if they differ. - ✓ **Your delivery country**; the displayed price follows the shipping address. - ✓ **The currency** on the website and in the app; they can differ. - ✓ **What would help:** the sale back on, a custom link, a short hold, or a refund of the difference. - ✓ **Your timing**, if delivery must wait: buy now, deliver later. ## Why a sale missed by an hour is not gone A sale ends on a clock, my friend, and clocks are not people. When a buyer writes within the hour, the workshop has turned the sale back on or made a private link at the old price. When the price dropped right after someone paid, it refunded the difference. If the sale still won't show, order the pieces separately or on the website. Buy the cushion once, cry once, but not over a timer. Settle the size first with the [modular floor sofa](https://cushionguide.com/cushions/modular-floor-sofas/) pages and the [floor sofa buying guide](https://cushionguide.com/guides/floor-sofa-buying-guide-height-space/). ## The cart price that had just expired A buyer in the US had a 20 x 48 in (51 x 122 cm) set in the cart at a sale price, then received a custom quote that came back higher. The sale had ended in between. The workshop reactivated it and made a custom order link at the sale price. > **Tailor's margin:** Before paying full price for a sale you missed by an hour, send a screenshot of the old price. Expired sales have been switched back on. > A floor sofa ordered just before a price drop was not a lost cause: the workshop refunded the difference after purchase. > > — Harlan ## Buyer questions **A common question:** The sale price on the listing doesn't match the one at checkout. What should I do? **The workshop's answer:** Say where it's shipping first, because the price depends on the delivery address. Send a screenshot so the sale can be checked and refreshed. Still stuck? Order the items separately or on the website. **A common question:** I just missed the sale. Is there any way to get the discounted price? **The workshop's answer:** For one buyer the sale was turned back on. For another, the sale price was kept by letting them buy right away and delaying the delivery. **A common question:** The sale price vanished while I was checking out. Can you extend it? **The workshop's answer:** Often, yes: for buyers who wrote in time, the sale was reactivated or the discounted price held so they could order. A gap between the search-result price and the listing price meant the sale had just ended. ## Questions buyers ask next ### How long can a missed sale price be held? A few days has been the usual hold, enough for buyers who could pay a little later. For a longer wait, buying now at the sale price with a later delivery has been the other route. ### Could the currency explain a price that looks wrong? Sometimes. One buyer saw a different currency on the website than in the app, so the first request was to check it. Compare both prices in one currency before deciding a sale was missed. ### Do I have to cancel and reorder to get a lower price? No. When a price dropped right after one order, the difference was refunded after purchase. Send your order details and a screenshot of the new price. ## Related at the atelier - [Why did the cushion price suddenly go up, or even double?](https://cushionguide.com/answers/cushion-price-went-up-sale-ended/): If the price went up overnight, a limited-time sale has most likely just ended: the regular price comes back, and after a deep sale it can look almost twice the sale price. - [Is Klarna the only payment plan, or can I use Affirm or layaway?](https://cushionguide.com/answers/cushion-sofa-payment-plan-options/): Klarna is the installment plan at marketplace checkout, and the workshop's own website offers Shop Pay installments instead; Affirm isn't offered. - [Is that low floor sofa price for the whole sofa?](https://cushionguide.com/answers/floor-sofa-low-listing-price-single-piece/): The lowest price on a floor sofa listing is for a single piece, such as one backrest or the fabric sample, not the whole sofa. - [Corduroy modular floor sofas and cushions: wale size, nap direction, why no piping](https://cushionguide.com/guides/corduroy-cushions-wale-nap-direction/): A corduroy cushion for a sofa or floor seat should be wide wale, roughly 3 to 8 ribs per inch, with every piece cut so the nap runs the same way. - [Modular floor sofa in raspberry and cream velvet for guests](https://cushionguide.com/readings/raspberry-velvet-floor-sofa-patterned-rug-pothos/): A modular floor sofa hosts best in a small room with a straight backrest, not an L, so the pieces can move when guests arrive. - [Modular Floor Sofa in Rust and Cream: Five Mistakes Avoided](https://cushionguide.com/readings/rust-cream-floor-sofa-boho-corner-rattan-table/): A modular floor sofa works in a small room when the open seat faces the room, the arm sits on the window side and only one color is saturated. - [How to raise floor sofa seat height, layer by layer](https://cushionguide.com/guides/floor-sofa-seat-height-raise/) - [Can you sleep on a floor sofa? Bed size, firmness and sheets](https://cushionguide.com/guides/floor-sofa-bed-size-firmness/) *Sit well. — Harlan* --- Written by Harlan Pruitt (https://cushionguide.com/masters/harlan/) for CushionGuide (https://cushionguide.com/about/). The site explains made-to-measure cushions and the partner workshop makes them; measurements are in inches first. This Markdown mirrors the page at https://cushionguide.com/answers/missed-sale-price-reactivate-or-refund/