--- title: "Invoice for a Marketplace Order: A PDF, Made Out to Your Address" url: "https://cushionguide.com/answers/invoice-for-custom-cushion-order/" section: "The Cutting Table" author: "Harlan Pruitt, The Elder of High Point" author_url: "https://cushionguide.com/masters/harlan/" published: "2026-08-04" updated: "2026-09-24" keywords: "invoice for marketplace order, PDF invoice custom cushions, invoice for bookkeeping, billing address on invoice, custom cushion order receipt" --- # Can I get an invoice for my custom cushion order? *Paper follows the cushion in this trade, not the other way around. Order first, then ask, and a PDF comes back in the same thread.* Also asked as: Can I get an invoice?; I need a receipt for my order. > **The quick answer:** Yes, you can get a PDF invoice for your marketplace order: once the order is placed, ask in marketplace messages and the shop creates the invoice and attaches it in that conversation. It works for bookkeeping, and it can be made out to a specific billing address if you give one. ![Charcoal and white flecked box cushion with pale piping on a wooden storage bench in a tiled breakfast nook](https://cushionguide.com/media/bench-cushions/charcoal-fleck-storage-bench-cushion-breakfast-nook-1600.webp "A dark flecked cushion on a light wood storage bench forms one side of a small breakfast nook. A round table and two chairs complete it.") ## Key facts - PDF invoices are available on request after ordering. - Invoices are sent as attachments in marketplace messages. - An invoice can be made out to a billing address you specify. - The PDF invoice works for bookkeeping. - Photos and drawings can be attached in the same conversation once the shop has replied. - The invoice shows the amount actually paid, after any discount. - Refunds go back to the original payment method, usually in about 2-10 days depending on the bank. ## Four steps to a PDF invoice - ✓ Place the order first; the invoice is made after it. - ✓ Ask for it in marketplace messages, in the conversation about your order. - ✓ Write the billing address the invoice should carry. - ✓ Look for the PDF attached in that same thread. ## Why the PDF invoice comes after the order I've written receipts by hand on a shop counter for longer than most folks have owned a sofa, my friend, and the rule hasn't changed: the paper follows the work. Here the order comes first. Once it's placed, a message asking for an invoice is all it takes; the shop makes a PDF and attaches it right there in your marketplace conversation. It serves for bookkeeping, and it can be made out to whatever billing address you name. Business or household, you get the same thing: a PDF you can file. A seam is a promise, and so is a straight record of what you bought. Is the invoice for your own records, or for somebody else's desk? ## While you're in the messages anyway The same thread handles more than paper. Ask, and the shop sends real customer photos and videos, with someone sitting on a sofa for scale and close-ups of the details. If the marketplace wouldn't carry a photo on your first message, that's the marketplace, not you: attachments go through once the shop has replied. Thinking about another piece? The [quote Pattern](https://cushionguide.com/guides/custom-cushion-quote-what-to-send/) lists what to send for a custom size, and the [personalization note Pattern](https://cushionguide.com/guides/custom-cushion-personalization-note/) shows how to write your measurements so nobody guesses. Some fabrics can also be bought by the meter, up to 55 in (140 cm) wide; the [fabric yardage Pattern](https://cushionguide.com/guides/fabric-yardage-for-cushions/) helps you count it. > **Tailor's margin:** Ask for a cushion order's PDF invoice after ordering, in the same marketplace thread, and name the billing address it should carry. > The invoice follows the order: place it, then ask in marketplace messages, and a PDF invoice arrives made out to the billing address you give. > > — Harlan ## Buyer questions **A common question:** Could I have an invoice for my order? **The workshop's answer:** Yes. Once the order is placed, let the shop know and it will create a PDF invoice and send it through marketplace messages. **A common question:** I need an official invoice for my bookkeeping. Is that possible? **The workshop's answer:** Yes. The shop attaches an invoice in marketplace messages on request. **A common question:** Why won't the marketplace let me attach a photo to my first message? **The workshop's answer:** The marketplace doesn't deliver attachments on a first message. Once the shop replies, you can attach photos and drawings in the same conversation; custom-shape listings also let you upload images at checkout. **A common question:** Can I buy extra fabric to match my cushions? **The workshop's answer:** Yes. Fabrics such as the linen can be bought by the meter, up to 55 in (140 cm) wide, to upholster matching chairs. For a throw, sew it onto a blanket or backing, as it's thin on its own. ## Questions buyers ask next ### Can I get the invoice before I pay for the order? The invoice is created after the order is placed, not before. Once it's in, ask in marketplace messages and the PDF comes back attached in that conversation, ready to file or pass along. ### Can the invoice show a billing address different from the shipping address? Yes. Give the billing address you want on it when you ask, and the invoice is made out to that address. The cushions still ship to the delivery address on the order. ### What format does the invoice come in? A PDF, attached in your marketplace conversation with the shop. That makes it easy to save for bookkeeping or hand to whoever keeps your records, without waiting for anything to arrive by mail. ## Related at the atelier - [My payment says 'processing'. Is my order still going ahead?](https://cushionguide.com/answers/payment-processing-order-still-on/): Yes, your order is still on: a 'processing' payment usually means your bank or card issuer is holding the charge, sometimes because it flagged a large furniture purchase. - [Why does Klarna still show an open invoice after my order was canceled?](https://cushionguide.com/answers/pay-later-invoice-after-canceled-order/): Once the shop has canceled your order, it is fully closed on the shop's side and nothing is owed, even if Klarna still shows an open invoice. - [Is the website selling this floor sofa legit, and is it the same company as the marketplace shop?](https://cushionguide.com/answers/floor-sofa-website-legit-copycat-shops/): Yes, the workshop's own website is legitimate: it sells the same floor sofas, made by the same makers, as the marketplace shop, so you can order from either. - [New foam cushion smell: how long it lasts and how to air it out](https://cushionguide.com/guides/new-foam-cushion-smell-airing/): New foam cushion smell is strongest in the first one to three days after unpacking and usually fades over one to four weeks with airflow. - [L-Shaped Bench Cushion in Two Prints for a Corner Window](https://cushionguide.com/readings/l-shaped-corner-window-seat-mustard-mudcloth-cushions/): An L-shaped bench cushion for a corner window seat is best made as two straight cushions, one per run, butted at the corner. - [5-sided bay window cushions: working out angles, sections and seams](https://cushionguide.com/guides/5-sided-bay-window-cushion-calculator/): Measure a 5-sided bay window cushion edge by edge: every back segment, the short end returns, the front and the depth at each break, each with its own letter. - [From your drawing to your doorstep: how a custom cushion is made](https://cushionguide.com/guides/how-custom-cushions-are-made/) *Sit well. — Harlan* --- Written by Harlan Pruitt (https://cushionguide.com/masters/harlan/) for CushionGuide (https://cushionguide.com/about/). The site explains made-to-measure cushions and the partner workshop makes them; measurements are in inches first. This Markdown mirrors the page at https://cushionguide.com/answers/invoice-for-custom-cushion-order/